“The number of people who can easily afford these rooms has gone up many fold” Nikhil Bhalla, FBR Capital Markets.
“Since then, the world has produced many more millionaires than what existed 20 or 30 years ago, so clearly the number of people who can easily afford these rooms has gone up many fold,” he says.
“Our clients go from having multiple expectations to hyper-expectations, and what that means is that we must know who they are, how they act and what they want,” he says.”If you want to be left alone, I sense that, and I make sure that happens. If you want to be fussed over, we’ll fuss over you. Really, it’s the total custom experience.”